Quick-service restaurants
Quick-service restaurants: kitchen, counter and delivery on the same data
Kitchen display, recipes, stock and camera-confirmed steps at every station.
Who it is for
For quick-service restaurants, fast-casual concepts and multi-brand kitchens with dine-in, pickup and delivery. Rush peaks bring counter, pickup and courier orders at the same time, several brands often share one kitchen, teams rotate and food-safety evidence must be ready for every inspection. SiteQuilt was built inside our own quick-service operation, where it runs every day: 192,012 positive and negative operational events detected automatically, mostly through vision (11 cameras / 1 location), 307 documents read automatically, 99% of procedure checks closed and 98% of kitchen orders on time.
Quick-service restaurants
Typical problems
Rush peaks on every channel
Dine-in, pickup and couriers arrive at once and orders are spread across tablets.
Several brands, one kitchen
Each brand has its own menu and recipes on the same line.
Rotating staff, many languages
New colleagues learn by shadowing, in one language.
Food-safety evidence on paper
Temperature and cleaning records are hard to show at an inspection.
Sales checked by hand
Sales are matched to the fiscal Z report manually.
Food cost known late
Supplier invoices are typed by hand and costs arrive at month end.
Platform
Modules that solve them
POS marcaj și gestiune
Order entry, card payment, fiscal receipt and inventory, or a connection to your current system.
See the module →Kitchen display, Glovo and Bolt
Counter, pickup, Glovo and Bolt orders in one kitchen queue, with recipes on screen.
See the module →Vision checks with cameras
Optional checks on the cameras you already own, processed on site.
See the module →Staff voice assistant
Procedures and shift questions answered by voice, in each person's language.
See the module →Multilingual chat assistant
Answers customers on chat and hands over to the team for anything else.
See the module →Quick-service restaurants
A typical day, step by step
From opening to closing, on the same data.
1
Opening
Opening checklist and temperature checks logged at the station, with an owner and a deadline.
2
Prep and receiving
Receiving against supplier invoices, with stock and expiry dates updated on the same data.
3
Rush
Counter, pickup, Glovo and Bolt orders in one kitchen queue, with recipes on the kitchen display.
4
On the line
The cameras already on site confirm process steps; processed on site, tracking the process, not the person.
5
Guests
A virtual assistant answers guests on chat and phone and hands over to your team.
6
Closing
Closing checklist, sales matched to the fiscal Z report and the day reflected in P&L per location.
FAQ
Questions we hear
Does SiteQuilt replace our current systems?
No. It sits on top of the POS, ERP, accounting and HR tools you already run and connects them.
Can we use SiteQuilt as our POS?
Yes. SiteQuilt includes POS marcaj și gestiune, or connects to the POS you already run.
Do Glovo and Bolt orders go to the same kitchen screen?
Yes. Counter, pickup, Glovo and Bolt orders arrive in one kitchen queue.
Do we need new cameras?
No. Vision works with the cameras already on site and is processed locally.
Can new staff be trained in their own language?
Yes. Induction and step-by-step guidance are available in each team member's language.
How do we start?
With a pilot at one location, agreed with you.
Keep exploring
Related pages
- Read the customer story
- HoReCa: restaurants of every type
- Choosing a POS for quick-service
- Glovo and Bolt on one kitchen screen
- Reconcile sales with the Z report
- All industries
- Problems we solve
- Checklists and digital audits
- Vision on your existing cameras
- A virtual assistant on chat and phone
- Multilingual training
- Documents AI and P&L per location
- SiteQuilt vs a standalone POS
- SiteQuilt vs audit software
- Pricing
See SiteQuilt on your own workflows
A walkthrough built around your industry and locations. Works on top of your current POS, ERP and accounting.