Module

A virtual assistant on chat and phone

An AI virtual assistant answers guests and customers, takes orders and hands over to your team when needed.

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What it does

Chat

Answers customers and takes orders on your website, in their language.

Phone

Takes customer calls, complaints and requests by phone, in their language.

Hand-over to staff

When a question needs a person, the conversation goes to your team.

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How it works, step by step

1

We load your menu or catalog, opening hours and common questions.

2

The assistant answers on chat and, in Premium, on the phone.

3

Orders and requests arrive in SiteQuilt next to the others.

4

Your team takes over whenever needed.

Plans

Plans

Chat is included from Medium. Voice is included in Premium, 200 min / month, then €0.25 / min.

See pricing →

FAQ

Frequently asked questions

Who is the virtual assistant?

An AI virtual assistant that answers guests on chat and phone and hands over to your team.

What happens after 200 voice minutes?

Extra minutes are €0.25 each.

Can customers talk to a person?

Yes. The assistant hands the conversation over to your team when needed.

See SiteQuilt on your own workflows

A walkthrough built around your industry and locations. Works on top of your current POS, ERP and accounting.