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Ana: the AI voice agent that takes phone orders
Ana is SiteQuilt's voice virtual assistant. She takes customer calls, orders, complaints and requests by phone, in the caller's language, and hands over to your team when needed.
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What it does
Phone orders
Ana takes customer calls, orders and requests by phone, in their language.
Orders land with the others
Orders and requests arrive in SiteQuilt next to the others, so the kitchen works one queue.
Hand-over to staff
When a question needs a person, the conversation goes to your team.
Your menu and hours
We load your menu or catalog, opening hours and common questions.
Also on chat
The same assistant answers and takes orders on your website chat.
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How it works, step by step
We load your menu or catalog, opening hours and common questions.
Ana answers the phone; chat works on your website too.
Orders and requests arrive in SiteQuilt next to the others.
Your team takes over whenever needed.
Plans
Plans
The voice assistant is part of Premium, with 200 minutes per month included, then €0.25 per minute. Chat is included from Medium.
FAQ
Frequently asked questions
Who is Ana?
Ana is the name of SiteQuilt's AI voice agent, the phone side of the virtual assistant.
Where do phone orders go?
They arrive in SiteQuilt next to orders from the counter, online and delivery platforms.
What if a caller needs a person?
The conversation is handed over to your team.
What happens after 200 voice minutes?
Extra minutes are €0.25 each.
How much does it cost?
Plans are €89–249 per location per month, excluding VAT, with setup from €299 one-time. Larger setups get a tailored quote.
Is there a free trial?
No. There is no free trial; we show SiteQuilt on your own workflows in a demo.
See SiteQuilt on your own workflows
A walkthrough built around your industry and locations. Works on top of your current POS, ERP and accounting.