Cleaning & facility services
Cleaning and facility services: proof of work for every client site and every shift
Checklists with photo per site and per shift, audits and tickets for every client location.
Who it is for
For cleaning companies and facility service providers working on many client sites: offices, shops, warehouses, hotels and public buildings. Teams work in different places at different hours, supervisors cannot be everywhere and clients ask for proof that the work was done. SiteQuilt gives each site and shift its own checklist with photo, lets supervisors audit with a score and turns client requests into tickets that stay open until they are solved.
Cleaning & facility services
Typical problems
No proof of work
Clients ask whether a site was cleaned and the answer is a signature on paper.
Supervisors cannot be everywhere
Teams work on many sites at different hours.
Client requests lost
Requests arrive by phone or message and are not tracked.
Multilingual teams
Staff speak different languages and procedures differ by client.
Consumables per site
Supplies are sent to sites without a record of use.
Costs per contract
The real cost of each contract is known late.
Platform
Modules that solve them
Checklists, audits and tickets
Checklists with photo per site and shift, audits with score, client requests as tickets.
See the module →Vision checks with cameras
Optional checks on the cameras you already own, processed on site.
See the module →Staff voice assistant
Procedures and shift questions answered by voice, in each person's language.
See the module →Cleaning & facility services
A typical day, step by step
How a facility services day runs in SiteQuilt.
1
Shift start
Each team opens the checklist for its site and shift on a phone.
2
Work with proof
Tasks are confirmed with a photo where the client standard requires it.
3
Supervisor audit
Supervisors audit a site with a score, so quality can be compared across sites.
4
Client requests
A client request becomes a ticket with an owner and a deadline, visible until it is solved.
5
Procedures on site
Staff ask the voice assistant about the procedure for that client, in their own language.
6
End of day report
Management sees completed checklists, audit scores, open tickets and costs per contract.
FAQ
Questions we hear
Can we show clients proof that the work was done?
Yes. Checklists are completed per site and shift, with photos and timestamps.
Can each client site have its own checklist?
Yes. Each site and shift can have its own checklist and standard.
How are client requests handled?
Each request becomes a ticket with an owner and a deadline and stays open until it is solved.
Does it work for teams speaking different languages?
Yes. Training, procedures and the voice assistant work in each person's language.
Do we need cameras?
No. Vision checks are optional and use cameras that already exist on site.
How is it priced?
Cleaning and facility services are quoted in the Personalize plan, with modules chosen after discovery.
See SiteQuilt on your own workflows
A walkthrough built around your industry and locations. Works on top of your current POS, ERP and accounting.