Retail
Retail and stores: the same standard in every store, online and offline
Checklists, audits, cameras, POS, stock and online sales from opening to closing.
Who it is for
For retail chains and franchise networks with several stores: convenience, grocery, fashion, specialty and service stores. Head office sets the standard; each store has its own layout, team and suppliers, and the standard drifts. SiteQuilt turns the standard into checklists, audits and camera checks that store teams follow on a phone, and puts sales, stock and the online store on the same data.
Retail
Typical problems
Shelves differ store by store
Displays and promotions are set up differently in every store, and head office only finds out during a visit.
Opening and closing on paper
Nobody can say, before doors open, which stores have finished the opening checklist.
Short-dated products
Fresh and dated products expire on the shelf because nobody sees them in time.
Stock and online out of sync
The online store shows products the store no longer has, or old prices.
Rotating teams
New colleagues learn the procedures by asking, in a language that is not always their own.
Numbers come late
Sales, invoices and costs per store arrive at month end, not when decisions are made.
Platform
Modules that solve them
Vision checks with cameras
Optional checks on the cameras you already own, processed on site.
See the module →Staff voice assistant
Procedures and shift questions answered by voice, in each person's language.
See the module →Multilingual chat assistant
Answers customers and takes orders on your website, in their language, with hand-over to your team.
See the module →Audits and checklists
Opening, closing and store audits with photo, score, owner and deadline.
See the module →POS marcaj și gestiune
Order entry, card and fiscal receipt and inventory, or a connection to the POS you already run.
See the module →Online ordering and e-commerce
An online store live-synced with the register: same products, prices and stock.
See the module →Retail
A typical day, step by step
How a store day runs in SiteQuilt.
1
Opening
The opening checklist covers tills, cleanliness, fridges and displays, with photos for key areas and a deadline before doors open.
2
Deliveries
Supplier invoices arrive automatically from the national e-invoicing system; stock updates and short-dated items are flagged.
3
Shelves and promotions
The area manager runs the store audit on a phone, with score and photos; cameras can confirm optional checks.
4
Sales in store and online
The till and the online store share the same stock and prices; a sold-out product disappears online.
5
Customer questions
The chat assistant answers availability and order questions and hands over to the team when needed.
6
Closing and report
The closing checklist confirms cash and security; the day's sales are matched to the Z report and land in the store P&L.
Integrations
Works with the systems you already run
SiteQuilt can run order entry and inventory itself, or sit on top of the POS you already run where it offers an API or exports. Supplier e-invoices can be pulled automatically from the national e-invoicing system and pushed to accounting. Existing cameras can be used for optional checks, processed on site. Your online store can share products, prices and availability with the register. Other connections are confirmed during discovery.
Compliance
Records ready when someone asks for them
Stores keep operating permits, fire safety checks, staff documents and, for food retail, food safety and temperature records. SiteQuilt keeps them per store, with expiry alerts and a dashboard that flags missing documents. It supports your own procedures; responsibility for compliance stays with the operator.
Pilot at one location
Start small, measure, then roll out
- Discovery: we map one location, its systems and the workflows above.
- Setup: sites, users, roles, checklists and the first document roadmap.
- Live use: the team works in SiteQuilt every day; we record the starting point.
- Review: together we compare the indicators and decide on the next locations.
What we measure in the pilot
- Opening and closing checklists completed on time
- Audit score per store and per section
- Short-dated products removed or marked down in time
- Time from maintenance ticket to fix
We measure your own starting point. We do not promise figures in advance.
FAQ
Questions we hear
How do we check the standard in many stores at once?
Stores complete the same checklists and audits on a phone. Results, scores and photos appear on one dashboard per store and per region.
Does it work with our POS?
SiteQuilt has its own POS and inventory, or connects to your POS where it offers an API or exports. We confirm this during discovery.
Can the online store share stock with the stores?
Yes. The online store and the register share the same products, prices and availability, so a change at the till shows online.
Do we need new cameras?
No. Vision checks are optional and use the cameras you already own, processed on site.
Does it work for franchise networks?
Yes. Each store is a location; the franchisor sees the standard across the network and each franchisee sees their own stores.
How is retail priced?
Retail networks are quoted in the Personalize plan, with modules chosen after discovery.
See SiteQuilt on your own workflows
A walkthrough built around your industry and locations. Works on top of your current POS, ERP and accounting.